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Product Implementation
Customer Support
common data

Sophisticated Common Data Environment CDE with BIMaaS-Platform

A common data environment is a single source of information when it comes to graphical, non-graphical, structured and unstructured data. It does not necessarily enforce that data should be stored in a single place. Data could be in disparate locations residing in heterogeneous data formats but connected into a single source in a federated manner. It then provides a way for all stakeholders to search and collaborate, avoiding duplications and mistakes. Moreover, it brings information to their fingertips as and when it is needed.


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Product Implementation

We offer professional services to design, configure and deploy our product based on customer’s requirements. Our platform can be deployed on-premise, Cloud or hybrid.

Implementation Phases

1. Hothouse

Focused two weeks to clearly define customer’s requirements and solution design, and validate them with business stakeholders.

2. Prototyping

Configure our platform to meet the specific requirements and governance policies, and showcase the product to end users. Duration starts from 4 weeks and it will depend on integration and configuration requirements.

3. Deploy 

Final stage of the implementation phase. Activities include agree on the deployment architecture, setup environment and deploy the platform. Some user training will be included.

On successful completion, we will transition the project to Production Support team, who will provide full support for your operation.

Customer Support

Our Platform Live team will ensure your BIMaaS platform will be available 24x7x365. As part of the Production Support service, our customers are provided with the latest feature upgrades, product patches and service packs.

We offer high availability and enterprise class SLA to ensure your smooth operation. A dedicated Customer Service Representative will be assigned to each customer, who will assist and guide to maximise usage. As your business expand, you can count on our team to help integrate with other Asset-related systems and scale the platform.

We believe in long-term relationship and our team are committed to provide the best customer care.